Privacy Policy
Last updated: March 21, 2026
This Privacy Policy describes how grainfield.org collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. As a senior companion care service operating in the Czech Republic, we understand the sensitivity of caring for elderly residents and their families.
Information We Collect
We collect various types of information to provide our home visit assistance and daily support services effectively. This includes personal details such as names, contact information, and addresses when you register with us or request our services.
When you interact with our website or services, we collect usage data including browsing behavior, pages visited, and time spent on our platform. We also gather information about the specific care needs of our clients, including mobility requirements, meal preferences, and social engagement interests, to customize our companion care offerings.
- Personal identification and contact details
- Healthcare and mobility support requirements
- Service preferences and scheduling information
- Communication records and feedback
- Device and browser information
How We Use Your Information
We use the information we collect to deliver our senior care services, including home visit coordination, mobility assistance, meal preparation, and social engagement activities. Your data helps us understand your needs and provide personalized companion care tailored to each elderly resident.
We also use your information to communicate with you about our services, respond to inquiries, and provide updates on your care appointments. We may use aggregated, anonymized data to improve our service quality and develop new programs for elderly residents in the Czech Republic.
Your Privacy Rights
You have the right to access, correct, update, or delete your personal information at any time. You may also request a copy of the data we hold about you. We respect your right to withdraw consent for data processing, though this may affect our ability to provide certain services.
Under Czech privacy regulations, you have additional rights including the right to restrict processing, object to processing, and request data portability. We will respond to your requests within the timeframe required by law.
Cookies and Tracking
We use cookies on our website to enhance your browsing experience and understand how visitors use our platform. These include essential cookies necessary for website functionality and analytics cookies that help us improve our services.
You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features on our website. We do not use cookies to track you across other websites or share cookie data with third parties for marketing purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include encryption, secure servers, and restricted access to sensitive data.
While we strive to protect your information, no security system is completely impenetrable. We encourage you to use strong passwords and report any suspected security incidents to us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the updated policy on our website and updating the last modified date.
Your continued use of our services after such modifications constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy regularly to stay informed about how we protect your information.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Email: [email protected]
Phone: +420 724 567 892
Address: Nerudova Street 28, Brno, 602 00, Czech Republic